AJA is dedicated to ensuring your success with our products. Technical Support is available free of charge and our team will work with you to help answer questions or resolve any issues.
If you have an AJA product, please register on this page. Having your registration on file helps us provide quality Technical Support and communication.
Certain support items for discontinued products are available. This varies by product and may include technical specifications and support files including software or firmware and associated manuals.
Please read the release notes carefully and ensure that you are utilizing your discontinued product with the approved operating system version and applicable 3rd Party Software versions as stated.
Remaining warranty periods for discontinued products are always honored from the date of original purchase.
Please contact AJA Support at https://www.aja.com/support/contact
or +1-530-271-3190 for any needs specific to hardware performance.
For discontinued products, AJA does not guarantee expected behavior with or for later versions of operating systems or other software. In addition, AJA does not guarantee that use of discontinued products will be appropriate within current workflows.
Where applicable, please see references to current products for a current alternative.
Contact Support
180 Litton Drive, Grass Valley, CA 95945 USA Phone: +1-530-271-3190,
Fax: +1-530-271-3140 Email:support@aja.com