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Io HD Support

Bulletins


If you're an Io HD customer, check here periodically for bulletins and new downloadable items.


Documents


Io HD User Manual - Version 8.0, June 17, 2010, updated

 

System Recommendations

Minimum Io HD System Requirements Hardware:

  • MacPro 2.66GHz "4 core" (MA356LL/A) or 2.0GHz or 3.0GHz "build-to-order", 2GB or more system RAM
  • MacPro 2.66Ghz "8 core" (MA356LL/A) or 2.0GHz or 3.0GHz "build-to-order", 2GB or more system RAM
  • MacBook Pro (2.33GHz Core 2 Duo minimum), 2GB or more of system RAM, ExpressCard/34 FireWire 800 card or ExpressCard/34 Sata Controller
  • Power Mac G5 Quad 2.5GHz (M9592LL/A), 2GB or more system RAM

Notes: unlisted Macintosh G5 configurations may not provide the full functionality or features that the Io HD in combination with the listed configurations (in this table) can provide.

Not all CPUs provide sufficient processing for native DVCProHD playback. If dropped frames occur when attempting playback of DVCProHD material when using a particular CPU, users can place the DVCProHD material on a timeline with the Apple ProRes 422 sequence settings. Additionally, if Dynamic RT reports dropped frames during playback of DVCProHD material from the Apple ProRes 422 timeline, rendering the sequence may also be required for realtime playback.

Intel XServe Quad 2.0Ghz (MA409LL/A), 2GB or more of system RAM

Io HD Software requirements:

  • Mac OS X v10.4.9
  • QuickTime 7.1.6 or later
  • Final Cut Studio 2